Shipping and return policies for ChronoWolf
- Shipping Info
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All albums will be delivered digitally to users via a file download. Users will have the ability to select what file format they want for digital downloads. This choice is made *after* purchase.
Physical copies of Albums (like CDs, if and when available) will be shipped via Standard USPS. Shipping time varies based on location. I can ship internationally.
- Return Policy
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For digital downloads, there is no return policy as there is no way to "return" the goods. However, if you are truly unhappy with your digital purchase, I can review the possibility of a refund on a case-by-case basis.
For physical items (such as CDs or vinyl, if and when available) a 14-day return policy applies. Goods must be returned within 14 days for a full refund. Shipping will not be reimbursed.
Depending on the care taken by your postal service, be aware that CD cases can crack or sustain damage in-transit, regardless of how much care I put into packing them. Therefore I cannot guarantee (nor am I responsible for) the condition the CDs or vinyl will arrive in. If you receive a damaged CD case, the artwork and disc may still be intact and you have the option of swapping out the contents into another case. Thank you for understanding!