Shipping and return policies for ChronoWolf
- Shipping Info
All albums will be delivered digitally to users via a file download. Users will have the ability to select what file format they want for digital downloads. This choice is made *after* purchase.
Physical copies of Albums (such as CDs, if and when available) will be shipped via Standard USPS. Shipping time varies based on location. Will ship internationally.
- Return Policy
For digital downloads there is no return policy as there is no way to "return" the goods. However, if you are truly unhappy with you digital purchase, I can review the possibility of a refund on a case-by-case basis.
For physical items (such as CDs, if and when available), a 14 day returns policy is in place. Goods must be returned within 14 days for a full refund. Shipping will not be reimbursed.
Depending on the care taken by your postal service, you should be aware that CD cases can crack or sustain damage in-transit, regardless of how much care I put into packing them. Therefore I cannot fully guarantee the condition in which the CDs will arrive. But in most cases of a damaged case, the artwork and disc remains intact. You have the option of swapping out the contents into another case if this happens. Thank you for understanding!